Order fulfilment is the entire system of receiving orders, processing them and delivering the goods to the consumers. Order fulfilment has witnessed a boom courtesy the growth of ecommerce, but it was a widespread practice in traditional retail. There are differences though as ecommerce order fulfilment is more dynamic and challenging. Order fulfilment is often outsourced by a seller or company to a third party that specialises in the various steps. There can be any number of steps in order fulfilment depending on the needs of the seller and the type of goods being handled. Continue reading What is Order Fulfilment?
There are standard warehouse management solutions and customised systems. You may choose the former or latter depending on your preference, how you intend to manage your operations and the problems that you may have right now that must be resolved to enhance efficiency. Your business will naturally demand a certain system. Warehouse management has several best practices and you should always endorse them. These best practices are industry specific but they are not business specific. The exact size or type of business, how it tweaks the typical modus operandi and the expertise of the staff along with the infrastructural resources available are not factored into the best practices. Hence, you would find little improvement by incorporating industry standards without customising them in the right context. Continue reading The Significance of Customised Warehouse Management Solutions
A company that sells its products or services through its official website will have only one eCommerce platform and it may outsource order fulfilment to one center or provider. This leads to only one fulfilment channel for the company and all its products or services. The moment a company makes its presence felt on a global marketplace or third party eCommerce platform, there is more than one fulfilment channel. While there may still be only one order fulfilment center or provider at the backend, there is a multichannel outreach, which is more relevant and visible to the target audience. There are some inherent issues in having more than one fulfilment channel and you should address them before they start to adversely affect your business. Continue reading Establish Uniformity throughout your Fulfilment Channel
There are times when companies experience telltale problems with their warehouse inventory management system. One such obvious instance is when your warehouse inventory management system is unreliable or unstable, there are technical problems, maintenance issues, lack of timely support, poor documentation and simply inefficient operations that have no place in the present day and context. Systemic issues are always hard to address, especially when the symptoms of problems are subtle and not as obvious as some outdated or obsolete software. You will need to upgrade your warehouse inventory management system from time to time. Here are some red flags that should propel you to choose a major overhaul or to completely switch to another system. Continue reading Is It Time To Upgrade Your Warehouse Inventory Management System?
There has been a sea change in carriage management in the last twenty years. The advent and subsequent phenomenal popularity of eCommerce has transformed logistics like never before. Today, carriage management is as much about technology as it is about logistics, such as the physical infrastructure including warehousing, specialised services such as inventory management or order fulfilment and definitely the fleet of vehicles. Logistics has always relied on various technologies to remain relevant and efficient. Very little is left to chance and everything is planned extensively. Carriage management is no longer just about logistics. You could have the best warehousing practices and the most reliable order fulfilment centres, yet fail to live up to the expectations of the consumers. Continue reading Carriage Management is as much about Technology as it is about Logistics
There is a dearth of stock clearance service if you want to dispose of a substantial bulk of goods and with utmost discreetness. Not too many companies would be able to acquire a large inventory, and specialisation would always be the issue in such a niche. At a time when many companies are compelled to mass produce for cost benefits, stringent regulations compel enterprises to dispose certain stocks before they are rendered unworthy of sale to consumers and various other factors. This is why it is quintessential to have a reliable stock clearance service on standby. You should at least have a shortlist so when the time is right you can swing into action without losing precious time. Continue reading The Four Pillars of Any Worthwhile Stock Clearance Service
Supply chain is the whole apparatus in place to move goods from the manufacturer to the consumer or customer. Not too many years back, supply chain had little to do with returns of goods. This was primarily because the returns were predominantly on the basis of poor product quality or if there were damages. These damages were manufacturing defects and sometimes the shipping or logistics companies could have been held accountable for damages in transit. More often than frequent though, the retailers had little to do with returns since they had almost no role to play in the supply chain, other than serving as the frontend. Continue reading Fix the Supply Chain to Improve Product Returns Management
Only a handful of large organisations have the financial resources to invest in their ” rel=”noopener” target=”_blank”>exclusive warehouse management systems. Even some conglomerates prefer to use some of the premium systems already available as they can be tailored to meet any requirements. Small to medium businesses don’t have the financial liberty to invest in exclusive warehouse management systems. Many actually resort to free or open source software. Such applications are rare as warehouse management is not exactly as common a niche as website development. In all likelihood, you would be paying for the system or you would rely on the company managing your warehouse to have some state of the art software applications. Continue reading A Guide to Help you Compare Warehouse Management Systems
An order fulfilment system plays a crucial role in eCommerce. It does not matter whether a company manages its own fulfilment centres or outsources it to an expert. Every company attending to its own or others’ order fulfilment will have to use a state of the art system. This system is not just some software or the workforce. It is a sum of the technologies in place along with the actual infrastructure, which includes the workforce. The order fulfilment system can literally make or break eCommerce. Hence, it is perhaps the most consequential link in contemporary supply chains. Continue reading Basic Features of any Order Fulfillment System
No manufacturer, distributor, wholesaler or retailer wants its sold goods to be returned. Yet, every link in the whole chain has to have a returns policy, thereby necessitating a returns management system. This has to be a well framed company policy, not an arbitrary move or subject to any discretion. All reputed manufacturers try to maintain a certain quality. Distributors and wholesalers try to ensure the products are not damaged in any way and retailers form the last link in the chain wherein they try to deliver the goods in factory made condition. The history of the last twenty years, particularly shaped by the boom of eCommerce, has taught us that returns management can be simplified and improved with better engagement. This is because returns are not always about the product but also about the shopping experience of the customer. Continue reading How Proactive Engagement can Improve Returns Management